FAQ

Frequently asked questions

What type of shirts do you use?


All of our shirts we decorate are premium soft shirts, unless otherwise specified in the listing.




What type of file do you need for custom prints?


We recommend the following file types: .AI .TIFF .SVG .PDF .XCF For small prints, such as mug prints, .PNG is acceptable. We do NOT reccommend .jpeg files, due to loss of quality of print.




I love your shirts, but I don’t see my size. Can I get a different size?


Yes,if you don't see your size listed in stock, please don’t hesitate to send us a message and we can get it for you!




How long will it take to receive my order?


In stock items typically ship within 24 hours of purchase.

Print on demand items ship within 3-5 days.

Screen printed batches usually ship in 5-7 business days from mock up approval.

Custom signs may take 1- 2 weeks




Can I get a discount on large orders?


Yes! Discounts will scale with the size of your order, design and printing method. We'd be happy to get you a custom order! Please use our chat feature for your quote.




What is the minimum order for screen printing?


Typically, the minimum order for a one location, one color print is 12 items




How do I make a custom order? What is the process and how long will it take to receive them?


1. Have a "print ready" file available. (such as SVG, AI, PDF, TIFF, XCF) If you don't have a design, Don't worry, we can help you with that. Design fees will apply starting at $25. 2. Select color of shirt 3. Select quantity 4. Select Sizes of shirts 5. Select color of print and what location. 6. Send message to us, using the chat feature so we can create a custom quote for you! 7. After payment is received, orders will typically ship in 7-10 business days.




What is Heat transfer Vinyl?


Heat transfer Vinyl is a cut out print that comes in solid, glitter and holographic colors. It is a thicker feeling print & requires some care instructions when washing. If this method of printing is used, care instructions will be provided on your invoice.




What is Sublimation?


Sublimation is a chemical process where a solid turns into a gas
without going through a liquid stage. This involves the use of a digital printer to produce images on sublimation transfer paper with sublimation ink. The sublimation paper is then placed into a heat press with the material and exposed to high temperatures of about 400 degrees Fahrenheit. This is when the ink and transfer material turn from solid to gas. Once they are in a gas state, they permeate the fibers of the material.
When the heat is removed from the transfer paper and substrate, the ink that has permeated the fibers solidifies and is locked permanently into place by the transfer material. Not only does the heat release the gas from the sublimation ink, but it opens the pores of the material you are transferring the image to. Once the pressure and heat are released, the sublimation ink returns to its solid state and the fabric pores close, trapping the ink inside.
Pros *Can reproduce amazing amounts of detail *Perfect for singles and small quantity orders *Has absolutely no feel to the print. Cons *Doesn't work on dark materials *Can only print colors, it can't create white *Not compatible with all materials.




How do I find my size?


Measure across your favorite fitting Tee for the chest and the length as seen in the picture.




Where are you located?


We are located just outside of Boise, in Nampa, ID, but can ship to anywhere in the USA.